Healthcare IT Management | Azure Architecture | Infrastructure Automation
Cloud-focused engineering professional with extensive
experience designing, migrating, and supporting enterprise healthcare systems
in Azure and on-prem environments. Proven track record in cloud architecture,
disaster recovery, infrastructure automation, and system reliability for
high-availability Epic deployments. Strong background in scripting,
performance analysis, capacity planning, and cross-functional collaboration.
Creator of analytics and monitoring tools that proactively improve uptime,
reduce infrastructure costs, and support data-driven decision-making.
Adept at aligning cloud solutions with business goals in complex, regulated
environments.
Cloud Architecture & Strategy | Infrastructure Automation | Disaster Recovery
Planning | System Reliability | Incident Response & Monitoring |
Capacity Planning | Performance Testing | Cross-Team Collaboration |
Process Standardization | Release & Upgrade Management | Data Analytics | Regulatory Compliance
Senior Operational Database Administrator
November 2021 - Present
Atos | Remote, US
- Led the end-to-end migration of a full on-premises Epic EHR deployment
to Microsoft Azure, provisioning Windows and Linux-based servers
(including SQL Server and InterSystems IRIS) to improve scalability and
reduce infrastructure costs.
- Developed and automated backup and restore testing workflows using Bash
scripts integrated with enterprise storage arrays and Rubrik backup
solutions, ensuring compliance with Epic's SLAs and discount program.
- Delivered 24/7 operational support for mission-critical hospital systems
running Epic on InterSystems IRIS and RHEL, including proactive incident
response, patch management, and system optimization.
- Collaborated on capacity planning and infrastructure budgeting, enabling
long-term scalability for healthcare systems with growing data and
compliance requirements.
- Standardized and documented internal operational procedures, reducing
onboarding time for new engineers and minimizing errors when managing
multiple client environments.
- Implemented Infrastructure as Code (IaC) with tools like Terraform to
provision and manage Azure resources in a repeatable, version-controlled
manner.
- Built CI/CD pipelines for infrastructure and application deployments
using GitHub Actions, Azure DevOps, or Jenkins, accelerating delivery
and reducing deployment errors.
Server Systems Engineer
February 2016 - September 2021
Epic Systems | Verona, WI
- Collaborated cross-functionally to address storage scaling challenges in
Epic's Care Everywhere (patient data-sharing module); developed custom
archiving tools and mitigation strategies, reducing storage costs by up
to 90% and avoiding disruptive database splits for enterprise clients.
- Co-designed Epic's first Azure-based disaster recovery offerings,
contributing to long-term enterprise cloud adoption strategies that
remain in use today for scalability, resiliency, and compliance.
- Led an internal performance analysis task force, evaluating the
infrastructure impact of hundreds of internal projects; introduced
customer communication protocols and informed capacity planning
across Epic's ecosystem.
- Supported concurrent release cycles and upgrades for up to 7 enterprise
hospital systems, ensuring seamless InterSystems IRIS and Epic go-lives
through proactive testing, troubleshooting, and coordination.
- Founded and led a data science initiative to develop a reusable analytics
knowledge base for internal and client-facing use.
- Built an outage detector in Python; an automated monitoring tool that
alerted support teams of outages before customers reported them,
significantly improving response times and system uptime.
- Created an archiving estimator tool in C# and R; a predictive modeling
tool that enabled clients to forecast the impact of long-term data
archiving strategies, supporting more informed capacity planning.
- Automated testing for a critical internal Epic website using Selenium
and Jenkins, enhancing test efficiency for a 100-person team
- Led rollout and training for Epic’s new upgrade tool, including
presentations and customer leadership engagements to improve adoption
and guide the tool's development.
- Validated and optimized hardware capacity planning by auditing
forecasting models and creating a VBA-based querying tool, improving
accuracy and streamlining planning processes.
- Designed and delivered technical training programs, including a Linux
certification course for new hires and an advanced troubleshooting class
with VMware-simulated environments, presented at Epic user conferences.
- Provided 24/7 operational support, led multiple hardware migrations and
disaster recovery efforts, including full production rebuilds from
backups - ensuring HIPAA compliance and privacy in impact analysis
discussions.
University of Wisconsin - Madison
December 2015
Bachelor of Science (B.S) Double Major in Computer Science and Statistics
Microsoft Azure
- Azure Administrator Associate (AZ-104)
- Azure Solutions Architect Expert (AZ-305)
Amazon Web Services (AWS)
- Certified Cloud Practitioner (CLF-C02)
Epic Systems
- Epic Operational Database Administrator (ODBA)
Cloud
& Virtualization: Azure Virtual Machines, Azure Sentinel, Azure App
Gateway, Azure Policies, Azure SQL, Azure AD, Azure SQL, AKS, Docker,
Kubernetes, Azure ML
Infrastructure & Automation: ARM Templates, Terraform, Puppet,
Ansible, Infrastructure as Code (IaC), Change Control, Selenium, GitHub
Actions, Jenkins
Operating Systems: Windows Server, Red Hat Enterprise Linux (RHEL), AIX
Directory Services & Security: Active Directory (Entra ID, On-Prem),
Certificates, Networking (NSGs, VPNs, DNS, Wireshark, IPv4), HIPAA, Azure
Security Center, Zero Trust Architecture
Databases & Healthcare Systems: SQL Server, InterSystems IRIS, Epic
OpTime, Care Everywhere, ETLs
Scripting & Programming: Bash, Python, PowerShell, C#, R, KQL, SQL
Monitoring & Performance: Performance Testing, Incident Response,
Capacity Planning, Business Continuity, Grafana, RedAlert, Azure Monitor
Analysis & Management: Data Analysis, Executive Communication,
Program Management, Agile